This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.


Are riders supervised during the whole ride?

No. The nature of mountain biking is such that it is impossible to keep your eyes on each rider all the time.

We have Ride Leaders and Ride Sweeps in which no rider may pass the Ride Leader and no rider will fall behind a Ride Sweep. If this is an unacceptable situation for your family, then Woodcreek MTB is NOT for you.


Can I still play on another sports team at Woodcreek?

Riders can participate in fall sports as long as they are finished with these commitments by January.


How do we find out about last-minute ride changes?

Schedule changes and meeting locations will be communicated through Team Snap. If there is a last minute cancellation due to inclement weather, Coaches will notify the riders via Alerts and Chat.

Team Snap Alerts get sent out to the rider’s email and a notification will be sent to their phone.

Team Snap Chat will send a notification to the rider’s phone.


Who are the coaches and how do I get in touch with them?

Please see the Contact Us page on our website

Sounds Interesting?

Are you interested in joining the Woodcreek Mountain Bike Team?  Click the Contact Us button and let us know!  We'll be happy to reach out and provide any information you may need and get your questions answered.

We accept all MTB abilities from Novice to Expert.